Last updated: 9 November 2025
1. Who We Are
This Privacy Policy explains how EV Cables UK, part of Simply Ecom Ltd (Company No. 14688673), collects and protects your personal information.
Our registered address is 61a Bridge Street, Kington, United Kingdom, HR5 3DJ.
If you have any questions, contact us at sales@evcablesuk.com
2. What Information We Collect
We collect and store the information you give us when you:
- Place an order or make a payment
- Contact us by email or phone
- Browse our website
The information may include your:
- Contact details – name, email, phone, billing / delivery address
- Order information – products purchased, payment amount, delivery details
- Payment details – processed securely by our payment provider (Woo Payments); we never store full card data
Usage data – how you use our site, through cookies and analytics
We do not knowingly collect special category data (such as health, religion, or political opinions) and our website is not intended for children under 18.
3. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Provide customer support and warranty help
- Send order confirmations or important service updates
- Improve our website and products
- Meet our legal and accounting obligations
We only use your information when the law allows us to, including:
- To perform a contract with you (for your purchase)
- To comply with legal requirements
- For our legitimate business interests (for example, improving our services)
4. Payments and Delivery
Payments are processed securely via Woo Payments.
Deliveries are fulfilled by Royal Mail.
We share only the information they need to complete your order (such as name, address, and contact number).
5. Analytics and Advertising
We use Google Analytics and Google Ads to understand how our site is used and to improve your experience.
These tools may use cookies or similar technologies to collect anonymous usage information.
You can manage your preferences or withdraw consent at any time through our cookie banner.
6. Sharing Your Information
We do not sell or rent your personal data.
We may share it with:
- Trusted service providers (for payments, delivery, website hosting, analytics)
- Professional advisers or legal bodies when required by law
All third parties are required to keep your data secure and use it only for the agreed purpose.
7. Storing and Protecting Your Data
Your data is stored securely within the UK.
We retain information only for as long as required under UK law for tax, warranty, and accounting purposes — typically up to six years.
We take appropriate security measures to prevent loss, misuse, or unauthorised access.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data (where legally possible)
- Object to or restrict certain processing
- Withdraw consent for marketing or analytics cookies
To exercise these rights, email sales@evcablesuk.com
9. Cookies
Our website uses cookies to make the site work properly and to analyse how it’s used.
We use Complianz to manage cookie preferences.
You can review or change your choices anytime by clicking the cookie icon or visiting your browser’s cookie settings.
View our Cookie Policy →
10. Updates to This Policy
We may update this Privacy Policy from time to time.
When changes are significant, we’ll update the “Last updated” date above.
Please check this page occasionally to stay informed.
Contact Us
If you have any questions about how we handle your data, please contact:
sales@evcablesuk.com
07359 019946
EV Cables UK – Simply Ecom Ltd, 61a Bridge Street, Kington, HR5 3DJ (UK)
